At BookWellNow, we stand behind the quality of our products and want you to be completely satisfied with your purchase.
We offer a 14-Day Money-Back Guarantee on all new purchases of BookWellNow Pro licenses.
14-Day Money-Back Guarantee
If you are not satisfied with BookWellNow Pro for any reason, you may request a full refund within 14 days of your original purchase date.
To request a refund, please contact our support team and provide your order details.
We will review your request and process eligible refunds as quickly as possible.
Eligible Refund Requests
Refunds may be granted under the following circumstances:
- The plugin does not work as described.
- You experience technical issues that our support team is unable to resolve.
- The plugin is incompatible with your environment and no workaround is available.
- You purchased the product by mistake.
- The product does not meet your requirements after evaluation.
We encourage customers to contact our support team before requesting a refund so we can assist in resolving any issues.
Non-Refundable Situations
Refunds will generally not be granted in the following situations:
- Refund requests submitted after the 14-day refund period.
- Issues caused by third-party plugins, themes, or hosting environments that are outside our control.
- Failure to read product features, requirements, or documentation before purchasing.
- Requests based solely on a change of mind after extensive use beyond the refund period.
- Custom development, setup services, or consulting services (if offered separately).
License Cancellations
When a refund is approved:
- Your BookWellNow Pro license will be deactivated.
- Access to future plugin updates will be removed.
- Access to premium support will be terminated.
- Any associated subscription may be cancelled.
Subscription Renewals
Automatic subscription renewals are generally non-refundable once processed.
If you believe a renewal payment was made in error, please contact us immediately and we will review your case.
Technical Support Before Refunds
Before requesting a refund, we recommend contacting our support team.
Our team is happy to help with:
- Installation issues
- Configuration assistance
- Compatibility troubleshooting
- Booking setup guidance
- General product questions
Many issues can be resolved quickly with assistance from our support team.
How to Request a Refund
To request a refund, please contact us with:
- Your full name
- Purchase email address
- Order number
- Reason for the refund request
Refund requests can be submitted through:
Email: support@bookwellnow.com
Contact Page: https://bookwellnow.com/contact/
Refund Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider and financial institution.
The time required for funds to appear in your account may vary.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
Email: support@bookwellnow.com
Website: https://bookwellnow.com
Thank you for choosing BookWellNow.